USABILITY, DESIGNED
Processes & Products that promote clarity, efficiency & adoption
SAN DIEGO COUNTY SHERIFF MAJOR CRIMES UNIT (MCU)
Virtual Command Post App
In the Major Crimes Unit, time is of the essence. Our team created an app enabling the SDCS team to move from handwritten notes and decentralized spreadsheets to real time updates and lead tracking, promoting better communication and accountability throughout an investigation.
VIVINT SMART HOME
Service and Install Innovation POC
Vivint struggled with inefficiencies in their installation and service processes, resulting in unhappy customers and costly tech visits. We delivered a 2 year innovation roadmap reinvisioning their end-to-end process and app ecosystem to increase efficiency and customer satisfaction around service visits.
ADDITIONAL CASE STUDIES
Please contact me for the password.
