Hello! Some quick highlights…..

  • 17-year career with a focus on user-centered agile UX process and UI design.
  • Skilled at distilling usability issues and devising actionable strategies with measurable results.
  • Communicates well with stakeholders, product owners, engineers and designers.
  • Excellent written, verbal, organizational and analytical skills.
  • Effective and empathetic manager and mentor.
  • Loud, hearty laugher.

Experience

Denver Local Leader – Interaction Design Foundation
 2018 – present
  • Organize meetups to help facilitate an ongoing vibrant community of UX Designers in Denver.
Industry Specialist / Mentor / Career Coach – DesignLab
 2018 – present
  • Mentorship for UX Academy immersion program, 1 – 2 times weekly per student.
  • Career coaching through a 12-week program for recent UX Academy graduates.
Head of Product and User Experience – Health Hero, Inc

2017
  • Responsible for design and evolution of entire product line of mobile, web, slack and Salesforce apps geared towards patient engagement and employee wellness.
  • Hired, managed and mentored junior designers.
  • Planned project timelines for over 20 clients.
  • Managed the sprint planning and developer assignment.
  • Performed user research to define product improvements and prioritize features in future releases.
  • Analyzed user metrics and help desk tickets to inform product improvements.
Senior UX Designer – Intel Corporation New Devices Group (Formerly Basis)

2016-2017
  • Worked on wearable interfaces and companion apps for fitness based wrist worn technology.
  • Managed a team of UI designers.
  • Collaborated with product owners to evolve their business requirements into products from user-centric design methodologies.
  • Performed user research to define product improvements and prioritize features in future releases.
  • Created artifacts including user stories, flow diagrams, mental models, wireframes, mockups, prototypes, project documentation and style guides as dictated by project needs.
Senior UX Designer – 42 Lines

2010-2015
  • Designed features for Academy of Art University’s Learning Management System (LMS), which encompasses everything from the University’s administrative portal to online course content, registration and accreditation management.
  • Was involved from prototyping through implementation, with an emphasis on UX planning for new features, legacy integration, user testing and a seamless responsive experience. Some of the larger initiatives I contributed to were a labs registration portal, interactive schedule planner, and ongoing upgrades to bring the legacy site up to date and mobile friendly.
Senior UX Designer – Type A Machines 3D Printers

2013
  • Worked with Type A to create a 3D printing interface capable of being used by wider audiences of varying experience levels. Through user interviews, testing and iterative design, I redesigned the UI and created an interface with simple and advanced options to equally accommodate all ability levels.
Senior UX Designer – eBay Motors

2012-2013
  • Collaborated with eBay Motors to strategize new UX standards for their sellers’ eBay Stores based on mounting negative feedback from high volume sellers. Our solutions were aimed at simplifying and streamlining the high-volume seller experience.
  • Designed and built new customized listing templates and store designs for selected sellers, which increased their credibility, clarity and professionalism to increase sales and eBay’s residual revenue.
Creative Director – PeakGraphic

2000-2010
  • Worked with clients to define their target demographics and identify opportunities and hurdles for their websites and eCommerce stores. Assisted them in creating scalable ecommerce models with metrics for assessing growth in their online presence, and assumed responsibility for the planning, designing, building and maintenance of all client websites, eCommerce shops and their marketing campaigns. For each project, I did all the UX and UI, created and managed timelines, budgets and contractors.

Skills

UX

Personas, user stories, research, prototyping, user testing, information architecture, usability best practices, wireframes, flow charts

UI and Front End

Interaction design, iOS and Android design, working knowledge of CSS and HTML

Management

Strategy, mentoring, goal setting, budgets, design direction, agile / scrum, release planning

Tools

Adobe Suite, Microsoft Office, Sketch, Axure, Invision, WordPress

Clients

Absolute Vodka
Academy of Art University
Basis
Biography.com
eBay Motors
Franklin Covey
GetGo Gas Stations
Haymarket Books
Intel
Kraft
Lackawanna Clean Energy
LKQ
New Balance
Seattle.gov
Seattle Urban Farm Company
The City of Salt Lake
Steel Winds

Education

The School of the Art Institute of Chicago
BFA 2001: Concentration in Digital Design

Interests

Travel, skiing, climbing, cycling, hiking, woodworking, sewing, design, photography, architecture, vegetarian food, organization, puppies, reading, social justice